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E-Warmup
SparklesFulfillment policy

Fulfillment Policy

Learn how E-Warmup delivers services, handles subscriptions, cancellations, refunds, and support requests.

Last Updated: October 17, 2025

E-Warmup.com Fulfillment Policy

This policy explains how we deliver our digital services and what to expect when managing your subscription.

E-Warmup.com is a subscription-based SaaS platform designed to improve email deliverability through features such as email warmup, inbox rotation, email deliverability monitoring, and other automated tools to improve email health.

This policy outlines how we fulfill our services, handle cancellations, and approach refund requests. By subscribing to E-Warmup.com, you accept the following conditions.

01

Service Delivery Policy

All services provided by E-Warmup.com are delivered digitally. Upon successful payment, users are granted immediate access to their selected subscription plan and its associated features through their online account at https://app.e-warmup.com.

Our services do not involve physical delivery. The complete benefits of your subscription are provided immediately upon purchase, as platform access and tools become available right away.

We strongly encourage users to test the platform during the available free trial period (if offered) before committing to a paid plan.

02

Refund Policy

We offer a 14-day money-back guarantee on new subscriptions. By purchasing a subscription, you acknowledge the following:

  • Your access to E-Warmup.com services begins immediately upon successful payment.
  • You may request a full refund within 14 days of your initial purchase by emailing [email protected].
  • This 14-day guarantee applies to first-time subscribers only; renewal charges, plan upgrades, and seed list credit purchases are not covered.
  • After the 14-day window has passed, all payments are final and non-refundable.

2.1. Not Covered by the Guarantee

Even within the 14-day window, refunds are not provided for:

  • Forgetting to cancel before renewal (applies to renewal charges, not your first payment)
  • Signing up under the wrong email
  • Switching plans or repurchasing under discounted pricing

2.2. Technical Issues

If you encounter a technical issue, please contact us at [email protected], and we'll work to resolve it or provide guidance. Our goal is to offer reliable assistance via automated processes, with human intervention escalated as needed.

03

Cancellation Policy

Subscriptions can be terminated at any time via the Stripe Customer Portal, accessible in your account's billing section.

After canceling:

  • Your plan remains active for the remainder of the current billing period.
  • No additional billing will take place once the cancellation is confirmed.
  • You'll keep complete access to all paid features until the end of your current cycle.

3.1. Important Notice

Please process cancellations at least 24 hours prior to your renewal to avoid unexpected fees. We're not responsible for delays in cancellation, issues with external platforms, or access problems due to outdated credentials.

04

Support & Dispute Handling

E-Warmup is designed to be self-serve and supported by AI-driven systems. Most questions and technical issues are resolved through automated help. If an issue remains unresolved, a human team member may manually review the case when necessary.

4.1. Support Channels

4.2. Disputes and Chargebacks

Initiating chargebacks or disputes without first contacting support will violate our Terms of Service and may result in immediate account termination.

05

Legal Notice

This policy aligns with our overall Terms of Service. By subscribing to or utilizing our platform, you confirm that you've reviewed and agreed to these terms. We may revise this policy at our discretion without prior notification. Ongoing use of the platform following any updates implies your acceptance of the changes.

Questions about this policy?

Contact our team if you need clarification about this Fulfillment Policy before using E-Warmup.